Return Policy

If you are not completely satisfied with your purchase, you may send the items back to our distribution centre in its original, unused condition within 21 days of the delivery date alongside a completed return slip for a refund, exchange, or store credit. If you have mislaid or cannot find the product return sheet, please contact us by email at support@lifeysignature.com and we will be happy to assist you.

Lifey Signature is not liable for any return packages that may become lost or stolen in-transit. The item is your responsibility until it reaches us. Therefore, for your own protection we recommend that you send the parcel by special delivery or using a delivery service that insures you for the value of the goods. 

For customers eligible for refunds : your payment will be returned to the original card on which the purchase was made. Returns are processed within 5 business days after receiving the goods. Please note that items purchased at a discount or at a sale are only returned in the form of a Gift Card.  ·        

 Refunds may take up to 5 business days, depending on how much time your bank needs. Timing can vary greatly from bank to bank, and, unfortunately, we have no way to influence this. 

For customers eligible for exchanges : we will review the returned package and contact you to let you know that your exchange has been accepted.

African fabrics are not manufactured by Lifey Signature.

We only retail items made from our suppliers and as a result, Lifey Signature is not responsible for the occasional minor imperfections in the fabric (e.g. ink stains, holes, rips etc.) that may be caused by the manufacturer.   

Returned to Sender & Refused Packages 

This can happen if:

 1) an address is invalid or missing information.

 2) the carrier is unable to deliver your package.  

 3) the order is refused by the customer at the time of delivery.   

Returned to sender or refused packages will be resent to the correct address but new shipping fee will be applied. 

Still have questions? Email us at support@lifeysignature.com with your full name & order number and we will get back to you shortly.